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Returns & Exchanges
At HyperX, we want you to be fully satisfied with your gaming gear. If you are not completely happy with your purchase, you can return your items within 30 days of the shipping date for a full refund.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the request process.
2
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Pack Your Gear
Place the items in their original packaging with all included accessories and manuals, ensuring the box is securely sealed.
4
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking number until your refund is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing