Frequently Asked Questions
Everything you need to know about your HyperX orders and gear.
How long does shipping take within the US?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy for gaming peripherals?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
Do HyperX products come with a warranty?
Yes, most HyperX products carry a 2-year warranty covering manufacturing defects. Specific warranty periods may vary by product category.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payments like PayPal and Apple Pay.
Are your headsets compatible with all gaming consoles?
Most of our headsets are compatible with PC, PS5, Xbox Series X|S, and Nintendo Switch. Please check the 'Specifications' section on the product page for specific compatibility details.